Microsoft Dynamics 365 Fundamentals Training
Master the core concepts of Microsoft Dynamics 365 ERP and CRM applications
Course Overview
This comprehensive Microsoft Dynamics 365 Fundamentals training program provides you with the essential knowledge and skills to understand, implement, and manage Dynamics 365 applications. Designed for beginners and professionals alike, this course covers both ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) modules.
You’ll learn how Dynamics 365 transforms business operations, improves customer engagement, and drives digital transformation across organizations. The course includes hands-on exercises, real-world case studies, and practical demonstrations to ensure you gain practical experience.
By the end of this training, you’ll be prepared to take the Microsoft Dynamics 365 Fundamentals certification exam and apply your knowledge in real-world business scenarios.
Course Curriculum
Module 1: Introduction to Microsoft Dynamics 365
- Overview of Dynamics 365 and its evolution
- Understanding ERP vs CRM applications
- Cloud deployment options and licensing
- Dynamics 365 architecture and components
Module 2: Dynamics 365 Finance and Operations
- Financial management and accounting
- Supply chain management basics
- Manufacturing and production control
- Human resources and payroll
Module 3: Dynamics 365 Customer Engagement
- Sales module for opportunity management
- Customer service and case management
- Marketing automation features
- Field service management
Module 4: Implementation and Configuration
- Implementation methodologies
- Basic configuration and setup
- Security roles and permissions
- Data migration strategies
Module 5: Integration and Power Platform
- Integration with Office 365
- Power Platform overview (Power Apps, Power BI)
- Common integration scenarios
- Reporting and analytics basics
Your Instructor
Manas Rajderkar
Manasis a Microsoft Certified Trainer with over 12 years of experience implementing Dynamics 365 solutions across various industries. He has successfully delivered 100+ implementations for clients in banking, manufacturing, and retail sectors.
As a lead consultant at Go Dynamic, Manas specializes in Dynamics 365 Finance and Customer Engagement modules. His practical approach to training focuses on real-world scenarios and hands-on learning.
What You’ll Get
Official Certificate
Receive a Microsoft recognized certificate upon completion
Hands-on Labs
Access to practical exercises and real-world scenarios
Recorded Sessions
Lifetime access to all course recordings
Career Support
Resume building and interview preparation
Student Success Stories
Frequently Asked Questions
Start Your Dynamics 365 Journey Today
Join 500+ professionals who have transformed their careers with our Microsoft Dynamics 365 Fundamentals training.
